Get Started with Office 365

  • 6/24/2015

Configure a custom domain

If your organization already has a custom domain name, configure it as follows:

  1. In the Office 365 Admin Center, click the Domains link in the navigation pane on the left side of the page, as shown in Figure 2-5.

    Figure 2-5

    Figure 2-5 Click Domains to configure your new domain settings.

  2. On the Manage Domains page, shown in Figure 2-6, click Add Domain. This starts a wizard that walks you through adding your domain to Office 365.

    Figure 2-6

    Figure 2-6 Click Add Domain to add a domain you already own.

  3. The Add A New Domain In Office 365 Wizard opens, showing a brief description of the three-step process of adding a domain (see Figure 2-7). Click Let’s Get Started.

    Figure 2-7

    Figure 2-7 Add a domain to Office 365.

  4. Enter the name of the domain that you own—in this example,, as shown in Figure 2-8—and click Next.

    Figure 2-8

    Figure 2-8 Enter the custom domain name.

  5. In the next step of the wizard, you will confirm ownership of the domain. How you do this depends on what Domain Name System (DNS) hosting provider, or registrar, you use. To find out what steps you must take, click the drop-down list and click your hosting provider.
  6. After you complete the steps required by your hosting provider, you’ll be prompted to sign in to your account with that provider, as shown in Figure 2-9.

    Figure 2-9

    Figure 2-9 Confirm that you own the domain.

  7. Enter the user name and password for your hosting account, as shown in Figure 2-10, and click Secure Login. The wizard checks to make sure that you own the domain name you have entered. (Note that this check can take up to 72 hours.)

    Figure 2-10

    Figure 2-10 When prompted, enter the user name and password for your account with the hosting provider.

  8. When prompted, confirm that you want to make a change to the domain by clicking Accept on the page shown in Figure 2-11.

    Figure 2-11

    Figure 2-11 Confirming access.

  9. When the domain is confirmed, the wizard indicates that step 1, the verification process, is complete (see Figure 2-12). Click Next.

    Figure 2-12

    Figure 2-12 Your domain has been verified.

  10. The Let’s Update Your Current Office 365 Users page appears (see Figure 2-13). For now, click Skip This Step. (You will learn how to add users in the next section.)

    Figure 2-13

    Figure 2-13 Skip step 2 for now.

  11. The Get Ready To Update DNS Records To Work With Office 365 page appears (see Figure 2-14). Click Next.

    Figure 2-14

    Figure 2-14 Begin step 3, updating DNS records to work with Office 365.

  12. The wizard asks you which services you want to use with your domain (see Figure 2-15). Select the Outlook For Email, Calendar, And Contacts check box. Also select the Lync For Instant Messaging And Online Meetings check box. Then click Next.

    Figure 2-15

    Figure 2-15 Select the Outlook and Lync check boxes and click the Next button to continue.

  13. If your domain is registered with GoDaddy, you can add your DNS records automatically. Click Add Records, as shown in Figure 2-16, and Office 365 will do the rest. If your domain is registered with another provider, click Add These Records Yourself and follow the prompts.

    Figure 2-16

    Figure 2-16 If GoDaddy is your domain provider, click Add Records to set up the DNS records automatically.

  14. After Office 365 validates that the records are configured correctly, you are redirected to the Manage Domains section of the Office 365 Admin Center, shown in Figure 2-17. Notice that the domain you added appears.

    Figure 2-17

    Figure 2-17 The domain you added appears on the Manage Domains page in the Admin Center.

  15. Sign out from your Office 365 account. Then sign back in with the new account (in this case, with the same password that you had for the previous (see Figure 2-18).

    Figure 2-18

    Figure 2-18 Sign out and sign back in using the new account.

  16. The profile is updated with the new domain information and will be available when you sign in (see Figure 2-19).

    Figure 2-19

    Figure 2-19 The Active Users page in the Admin Center shows that the profile is updated with the new domain information.