Support

Order status

You can check your order status anytime by accessing the Order Receipt on your email confirmation. If you have any questions, or cannot access your Order Receipt, please email customer service. So we can provide the best possible service, please include as much information as you can about your order.

Shipping and returns

Learn about shipping options, as well as returns, on our Ordering and fulfillment page.

Downloads

Many of our books come with sample code, practice files, or other downloadable content. To find the downloadable content for your book, use the search box in the upper right hand corner to find your book's page in our catalog. The Download button is located under the Downloads tab.

Book support

For assistance with Microsoft Press book technical issues, email Microsoft Press Book Support. Please include your product's title and ISBN.

For assistance with Microsoft software or devices, please visit the Microsoft Support site.

Defective products

To report physical defects of the product you received, such as a broken or scratched CD, missing pages, etc., please contact customer service. Please include your product's title and ISBN.

Errata

To find a listing of reported errata for any of our titles, search for the title in our catalog and then check the Errata & Updates tab. To report errors, please go to our Submit errata page.

eBooks

Learn about downloading eBooks on our eBook FAQ page. For help picking which eBook format is right for your reading app or device, check out our eBook formats page.

Permission to use content

Request permission to reuse Microsoft Press content by emailing mspcontent@microsoft.com. Provide Microsoft Press with details about the content you want to reuse, how you want to use it (for instance, classroom use), who will use it, how many people will use it, how long it will be used, and any other relevant information.

Account questions

Contact customer service with questions about your account status or personal information.

Site problems/comments

To report an issue with this site or make a suggestion, please contact the web team at information@microsoftpressstore.com.