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Contact us

Order status

For the most current status of an order placed on this website, please access your Order Receipt referenced in the order confirmation email you received. If you have additional questions about your order or cannot access your Order Receipt, please contact customer service. So that we may provide the best service possible, please include as much information as you can about your order.

For information about shipping and returns, please visit the Ordering and fulfillment page.

Support

Our support page provides contact information to help you with the following:

  • Book technical issues
  • Defective products
  • Account questions
  • Site problems

Right to Know and Right to Deletion requests

Pearson takes our obligation to protect your data very seriously. California residents may submit a CCPA request to Pearson by contacting customer service and providing your name, email address, and type of request you are making:

  • Deletion - I would like to have the Personal Information Pearson has about me deleted.
  • Access - I would like to receive a report including the specific Personal Information Pearson has about me.
  • Right to Know - I would like to receive a report on the categories of Personal Information Pearson has about me.

In order to fulfill this request, Pearson will need to reasonably validate that you are the owner of the account for which this request is being submitted. This may require additional follow-up to ensure confidence that this request can be fulfilled. We will work to fulfill this request in a timely manner that complies with the legal requirements in your jurisdiction. Please note: If you choose not to provide the information requested, we will be unable to process your request and will take no further action.

If you would prefer to submit your request via telephone, you can do so by calling 1-877-348-8155.

Distribution & sales

Visit our distribution & sales page for contact information about:

  • Corporate/government volume sales
  • Education sales
  • Instructor desk copy requests
  • International sales
  • Permission to use content

Write for us

Microsoft Press welcomes proposals for innovative, instructional books about Microsoft products and related technologies. We publish books on everything from essential skills for Microsoft Office and Windows to technical references and advanced topics for IT professionals and software developers. If you have a unique book idea or are interested in writing for one of our established series, we want to hear from you.

Inquiries from potential technical reviewers are also welcome.

How to propose a book

Review our proposal template, which includes all the information we'll need to consider your book idea. However, before submitting a full proposal, please send us an email at 4bkideas@pearson.com briefly describing your book and your writing experience so that we can provide initial feedback and tips.

Media, community, and user group inquiries

The official distributor for Microsoft Press books is Pearson Education. For media, community, and user group questions, please visit the Microsoft Press page on InformIT.com.