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Contact us

Order status

For the most current status of an order placed on this website, please access your Order Receipt referenced in the order confirmation email you received. If you have additional questions about your order or cannot access your Order Receipt, please contact customer service. So that we may provide the best service possible, please include as much information as you can about your order.


Our support page provides contact information to help you with the following:

  • Book technical issues
  • Defective products
  • Account questions
  • Site problems

Distribution & sales

Visit our distribution & sales page for contact information about:

  • Corporate/government volume sales
  • Education sales
  • Instructor desk copy requests
  • International sales
  • Permission to use content

Write for us

Microsoft Press welcomes proposals for innovative, instructional books about Microsoft products and related technologies. We publish books on everything from essential skills for Microsoft Office and Windows to technical references and advanced topics for IT professionals and software developers. If you have a unique book idea or are interested in writing for one of our established series, we want to hear from you.

Inquiries from potential technical reviewers are also welcome.

How to propose a book

Review our proposal template, which includes all the information we'll need to consider your book idea. However, before submitting a full proposal, please send us an email message briefly describing your book and your writing experience so that we can provide initial feedback and tips.

Media, community, and user group inquiries

The official distributor for Microsoft Press books is Pearson Education. For media, community, and user group questions, please visit the Microsoft Press page on InformIT.com.