To help you master the exam objectives presented in this chapter, complete the following tasks.
Identify and Resolve New Software Installation Issues
Perform the following activities to learn to resolve common installation issues:
Practice 1 Attempt to install on Windows 7 an older program that was written for Windows XP or Windows 2000. If the installation fails, run the installation as an administrator and see if it succeeds.
Practice 2 In a test domain, obtain a certificate from a third-party software publisher. Use Group Policy to deploy that certificate to the Trusted Publishers certificate store on all clients in the domain.
Identify and Resolve Software Configuration Issues
Perform the following activity to learn to troubleshoot many computers on a network:
Practice 1 In a test domain, enable Event Forwarding on multiple source computers. Enable Event Forwarding on the collector computer, and then specify a common error to collect in order to test the results.
Identify Cause of and Resolve Software Failure Issues
Perform the following activity to learn one way to resolve an application compatibility issue:
Practice 1 On a computer whose CPU includes Intel-VT or AMD-V technology, enable that feature in the BIOS. Then, download and install Virtual PC, and then download and install Windows XP Mode. Use Windows XP Mode to access applications installed in a virtual machine from the Start menu of Windows 7.