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MCITP Self-Paced Training: Troubleshooting Software Issues in Windows 7

Chapter Summary

  • To troubleshoot installation issues, verify administrator rights, Windows 7 compatibility, installation settings, application constraints and dependencies, resource availability, and any policy restrictions set in SRP or AppLocker.

  • Applications can fail because of an improper configuration or because of a fundamental compatibility issue with Windows 7. For configuration issues, first attempt to identify and fix the problem manually, but if necessary, you can use System Restore, software repair, or system backups to resolve the issue. For compatibility issues, you can modify the program’s compatibility settings, find a remote or virtual older host for the application, or simply upgrade your software to a newer version that is compatible with Windows 7.