The ubiquitous language
Requirements are always communicated, but we all know that making sense of user requirements is sometimes hard. In addition, the inability to completely comprehend user requirements is probably the primary cause of misunderstandings between business and development teams.
As a way to mitigate the risks of misunderstandings at any time, Eric Evans suggested the use of a common language that he called the ubiquitous language.
Purpose of the ubiquitous language
We write software for a specific business, but we’re software architects in the end and we might not be black-belt experts of the specific business domain. Likewise, domain experts might have some working knowledge of software development but probably not enough to avoid misunderstandings and incorrect assumptions.
Developers and domain experts often just speak different languages, and each group has its own jargon. Furthermore, it is not unlikely that different business people involved—say, from different departments—might use different jargon and give the same term different meanings. The language barrier might not preclude business from taking place, but it certainly makes any progress much slower than expected and acceptable. Translation from one language to another must be arranged; jargon expressions must be adjusted and put into context. This not only takes time, but it also introduces the risk of losing details along the way.
The purpose of the ubiquitous language is to define a common terminology shared by all involved parties—managers, end users, developers, and stakeholders in general—and at all levels—spoken and written communication, documentation, tests, and code. A common language reduces the need for translating concepts from the business to the development context, promotes clarity, and minimizes assumptions.
Once defined, the ubiquitous language becomes the official, all-encompassing language of the project.
Structure of the ubiquitous language
The ubiquitous language is not the raw language of the business, nor is it the language of the development teams. Both business and development language are forms of jargon, and both languages, if taken literally, might lack or skim over essential concepts, as well as generate misunderstandings and communication bottlenecks.
Figure 5-2 shows the canonical diagram used in literature to indicate the relationship between ubiquitous language and native languages spoken by domain experts and development teams.
FIGURE 5-2 The canonical diagram that illustrates how the ubiquitous language unifies domain and technical concepts and extends them.
The figure shows that the ubiquitous language is a combination of domain and technical jargon. However, the ubiquitous language is expected to contain, for the most part, words and verbs that reflect the semantics of the business domain rather than technology terms.
It is not limited to the business jargon, however. While technical concepts like caching data, invoking a service, and deleting records of a database should not be part of the language, terms that indicate persistent actions, the response of the system, or notifications sent or received might be necessary to make the resulting language faithfully express the final behavior of the system.
The ubiquitous language exists in the subsoil of the domain. The architect must dig it out at the beginning of the project.
How to define the ubiquitous language
The ubiquitous language is not artificially created in a lab and then submitted for approval to involved parties. Quite the reverse—the language emerges out of interviews and meetings and gets its final shape iteratively along the way. It might take several steps of refinement and adjustment before the language flows as expected and faithfully expresses the reality of the system being built.
The first draft of the language commonly results from acknowledging requirements as architects rewrite and make sense of raw requirements collected during elicitation.
As a technical person, you should expect the language to be rigorous (for example, strictly unambiguous and consistent), fluent, and made of simple elements that can be combined to compose more sophisticated concepts and actions.
As a domain expert, you should hesitate to accept any terms and concepts the language might contain that are unknown in the domain and that are not clearly referring to a process or business concept. Also, as a domain expert, you should ensure that all relevant business terms are defined in the language and, more importantly, are given the right meaning. For example, if the language contains the term account, the term must refer to the meaning that account has in the domain space.
The ubiquitous language is the official language of the project, and the vocabulary of terms is inspired and then validated by domain experts. Everything in the project, from documentation to actual code, is permeated by the language.
How would you physically express and save the vocabulary of the ubiquitous language? In practical terms, it consists of a glossary of terms and expressions saved to a Microsoft Word or Microsoft Excel document or even some UML diagrams. Each term is fully explained in a way that makes it understandable to both domain experts and developers.
It should be the responsibility of the team to keep the glossary up to date throughout the project. The ubiquitous language, in fact, is anything but static. It can change and evolve over time to reflect new insights gained about the domain.
Keeping language and model in sync
Naming and coding conventions used in the domain model should reflect naming conventions set in the ubiquitous language. This relationship should not vary during the lifetime of the project.
If the language changes because of a different level of understanding, or a new requirement, then the naming and coding conventions in the domain model should be updated. Also, the opposite is true to a large extent, in the sense that renaming a class or a method is always possible but doing so should require approval if the class or method is pervasive and the change affects a key term of the language. At the same time, it nearly goes without saying that if a given class or method exists only to serve implementation purposes, the constraint doesn’t apply and you can rename it without restrictions.
Let’s briefly look at an example that refers to the code we’ll be examining in more detail in Chapter 8, “Introducing the domain model,” and beyond. The domain is an online store, and the use-case we focus on is the placement of an order.
Each order is reasonably associated with a record in a table and with a column that indicates the current state. The order ID is used to track ordered items from another table. Processing the order requires first a check to see if there are pending or delayed payments from the same customer. Next, the process requires a check on goods in store and, finally, a call to the shipping and payment web services and the creation of a new order record.
Here’s a more domain-driven way of expressing the same use-case. As you can see, the description is more concise and uses fewer technical details. The terms used should also reflect the jargon used within the organization. Here’s an example.
As a registered customer of the I-Buy-Stuff online store, I can redeem a voucher for an order I place so that I don’t actually pay for the ordered items myself.
There are a few business terms here—registered customer, order, order items, and voucher. There are also actions, such as placing an order and redeeming a voucher. All these belong to the ubiquitous language glossary. In particular, the term voucher here is the term used in the business, and once it is added to the ubiquitous language, nobody will ever think of using synonyms (such as coupon, gift card, credit note and so forth).
When coding the use-case, a developer will likely create a class to access the database table of orders, and instances of the order class will be materialized from the database and saved back there. However, these are just technical details that don’t belong in the business context. As such, those details should be buried in the folds of the implementation, limited to technical meetings between developers, and never surface in official communication with business people.
This is the essence of the ubiquitous language.