SharePoint 2010 Real-World Projects: Building a Basic FAQ Solution
In this chapter we looked at ways to implement a simple FAQ solution using SharePoint Foundation. This solution provides a one-stop experience for users who are looking for answers to common questions they have about the organization. This chapter should serve as a guideline for you as you address similar needs within your organization. While it is likely that you will need to customize this solution to meet your specific needs, the basic solution should get you started in addressing the needs of a centralized internal FAQ solution.