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Implement modern device services

Thought experiment

In this thought experiment, demonstrate your skills and knowledge of the topics covered in this chapter. You can find the answer to this thought experiment in the next section.

Alpine Ski House is a global organization, spanning 200 locations and supporting 25,000 mobile devices. Some offices have slow WAN links, but all locations have fast Internet connections. The organization is using ConfigMgr for device management and deployment. All employees are registered in Azure AD and have an Office 365 license assigned. Last year they started introducing Windows 10 through a traditional bare metal deployment. 2,500 devices are running Windows 10, version 1803 and the remaining fleet is running Windows 8.1. Your manager has tasked you with creating a deployment plan for fully adopting Windows 10 over the next 6 months and keeping current with new releases. As the technical lead for enterprise device management, you have started testing the in-place upgrade using ConfigMgr, going from Windows 8.1 to Windows 10. Some devices upgraded successfully, and others failed. As part of your deployment design you need to address the following questions, while minimizing on-premises infrastructure:

  1. The in-place upgrade from Windows 8.1 to Windows 10 has identified some compatibility issues. What solution should you implement to track compatibility for your fleet and what steps do you need to take to implement this solution?

  2. Windows 10 Enterprise 64-bit is the target operating system for your fleet. Through a recent discovery you found 5% of your Windows 8.1 devices are 32-bit. What solution will you use to upgrade these devices?

  3. What servicing channels should you adopt to keep current with the latest releases of Windows 10 and what steps do you need to take to implement them?

  4. The 2,500 devices running Windows 10 need to be upgraded to version 1809. What solution should you implement to upgrade these devices?

  5. Your CIO is asking you to begin migrating MDM workloads to Intune. What MDM solution addresses this requirement.