JULIAN SHARP is a solutions architect, trainer, and Microsoft Business Applications MVP with over 30 years of experience in IT. He completed his MA in Mathematics at the University of Cambridge. Julian has spoken at Microsoft Ignite and many other community events. For the past 15 years, he has been a Microsoft Certified Trainer delivering certification training around Dynamics 365, Azure, and the Power Platform. He has taught thousands of students with a high pass rate. Julian has a passion for Artificial Intelligence to enhance user experience and customer data in the solutions that he designs.