- Published 12/8/2026
- 1st Edition
- Online video 978-0-13-616023-6
Master end-to-end enterprise AI agent design in Microsoft Copilot Studio and confidently prepare for the AB-620 certification.
Overview:
Microsoft Copilot Studio is a platform for designing, building, and managing AI-powered agents that automate workflows and integrate with enterprise systems. It enables developers and architects to create intelligent agents using topics, flows, APIs, connectors, and knowledge sources while working across the broader Microsoft ecosystem, including Azure and Microsoft Power Platform.
This hands-on, certification-aligned course guides learners through the full lifecycle of designing, building, integrating, evaluating, and managing AI agents in Copilot Studio. Structured around the domains of Exam AB-620, the course emphasizes practical implementation through enterprise scenarios involving integration architecture, agent flows, APIs, knowledge sources, multi-agent collaboration, Azure services, governance, responsible AI, performance evaluation, and application lifecycle management. Learners develop job-ready skills while preparing for the certification exam.
About the Instructor:
Kartik Kashinath is a Lead Program Manager at Microsoft and a recognized expert in productivity and workflow optimization. With deep experience in Microsoft 365 and a passion for empowering business professionals, Kartik specializes in helping organizations and individuals unlock the full potential of modern AI-driven tools. As an educator and leader, he is dedicated to enabling professionals to master the latest technology, think critically about AI use and outputs, and deliver exceptional value in todays dynamic workplace.
Learn How To:
- Design and plan enterprise-ready agent solutions, including integration architecture, identity strategy, governance, responsible AI principles, and deployment approaches
- Build and configure intelligent agents by creating agent flows, managing topics, integrating connectors and APIs
- Connect agents to enterprise knowledge sources, Azure services, and external tools
- Configure multi-agent collaboration and advanced automation scenarios
- Evaluate and optimize agent performance using test sets, evaluation methods, and iterative tuning
- Implement application lifecycle management using Power Platform pipelines and governed release processes
- Prepare for Exam AB-620 through certification-aligned coverage and practical implementation scenarios
Course Requirements:
Who Should Take This Course:
- IT application developers
- AI and automation engineers
- Microsoft Power Platform developers
- Solution and enterprise architects
- DevOps and application lifecycle management engineers
- Professionals preparing for Exam AB-620
About Pearson Video Training:
Pearson publishes expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. These professional and personal technology videos feature world-leading author instructors published by trusted technology brands, including Addison-Wesley, Cisco Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include IT certification, network security, Cisco technology, programming, web development, mobile development, and more. Learn more about Pearson Video Training at http://www.informit.com/video.
Video lessons are available for download for offline viewing within the streaming format. Look for the green arrow in each lesson.
Table of Contents
Lesson 1: Plan an agent solution
Lesson 2: Create and monitor agent flows in Copilot Studio
Lesson 3: Configure topics
Lesson 4: Connect to enterprise knowledge sources
Lesson 5: Add tools to agents
Lesson 6: Configure multi-agent collaboration from Copilot Studio
Lesson 7: Integrate agents with Azure
Lesson 8: Evaluate agent performance
Lesson 9: Implement application lifecycle management (ALM) for agents in Copilot Studio
Lesson 10: Course conclusion
