- Published 6/15/2026
- 1st Edition
- Online video 978-0-13-593657-3
This video course prepares business professionals to confidently use generative AI and Microsoft 365 Copilot to improve productivity, decision-making, and business outcomes, aligned to the AB-730 AI Business Professional exam.
This video series provides practical, business-focused instruction on using generative AI and Microsoft 365 Copilot across core productivity workflows. Aligned to the AB-730 AI Business Professional exam, the course focuses on real-world application rather than technical implementation or coding. Learners will explore how to use Copilot, Researcher, and Analyst responsibly to draft content, analyze information, summarize data, and support business decisions.
The course emphasizes understanding Copilot capabilities and limitations, responsible AI usage, data protection, and governance considerations so learners can safely adopt AI in modern workplace environments.
Skill Level:
- Beginner/Intermediate
- Some Excel experience is expected.
Learn How To:
- Understand generative AI concepts and Microsoft 365 Copilot capabilities
- Use Copilot effectively in Word, Excel, PowerPoint, Outlook, and Teams
- Apply Researcher and Analyst agents for business scenarios
- Generate summaries, insights, and content using AI responsibly
- Understand Copilot limitations, permissions, and data access boundaries
- Apply responsible AI, security, and compliance principles in business workflows
Course requirement:
- Familiarity with Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams. No coding or AI development experience required.
Who Should Take This Course:
- Business professionals and knowledge workers using Microsoft 365
- Managers, consultants, and analysts seeking AI-enabled productivity
- Professionals preparing for the AB-730 AI Business Professional exam
- Anyone looking to safely and effectively adopt generative AI in daily work
About Pearson Video Training:
Pearson publishes expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. These professional and personal technology videos feature world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, Pearson IT Certification, Hall, Sams, and Que. Topics include: IT Certification, Network Security, Cisco Technology, Programming, Web Development, Mobile Development, and more. Learn more about Pearson Video training at http://www.informit.com/video.
Table of Contents
Introduction
Understand Generative AI Fundamentals
Understand Generative AI Capabilities Across Microsoft 365 Experiences
Understand how Copilot works to keep your organizations information private and secure
Understand how the context, like your work files, web data, or the app youre using, can affect Copilot responses
Understand the difference between a chat experience and an agent experience
Understand the use case for creating your own agent
Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps
Identify Responsible AI and Data Protection Practices
Identify common risks, including fabrications, prompt injection, and over-reliance
Select verification steps appropriate to the task, including citation checks and human review
Recognize and mitigate risks to sensitive data
Understand how data protection restricts prompt results
Manage Prompts and Conversations Using AI
Create and Manage Prompts in Microsoft 365 Copilot
Understand how to create an effective prompt
Select appropriate resources to reference in a prompt
Save a prompt
Schedule a prompt
Share a prompt
Manage Conversations in Copilot
Understand how to find previous conversations
Delete a chat
Rename a chat
Add a conversation to a notebook
Create and Manage Microsoft 365 Copilot Agents
Understand when to use Agent Store versus creating a new agent
Create an agent by using a template
Configure an agent that has knowledge
Configure agent settings such as instructions, capabilities, and suggested prompts
Share an agent with team members
Draft and Analyze Business Content by Using AI
Draft Business Documents and Communications
Create a new document from a prompt
Generate a document from an existing document
Generate a management summary based on a document
Move data and insights between Microsoft 365 apps
Manage Meetings and Collaboration
Describe how to use Copilot for meetings
Describe how to use Copilot Pages for collaboration
Describe how Copilot uses memory and instructions
Summary