Bill May

George Wallace is a Consultant with Microsoft focusing on System Center as a whole. He has worked both on the operational side and engineering side of Operations Manager as well as the other System Center products for many years. George has a development background as well, which has led to him being involved with custom management pack development and custom reporting for Operations Manager and Service Manager as well. George regularly speaks at internal Microsoft conferences and updates his blog, which can be found on TechNet at https://blogs.technet.com/b/georgwallace/.

Chris Jones is a Senior Consultant with Microsoft. He started his IT career working as a Windows desktop engineer, followed by storage and virtualization technologies. He entered the systems management and automation arena in 2010 when he joined Microsoft and has since focused primarily on delivering System Center, App-V, and datacenter solutions to customers throughout the United States.

Bill May is a Senior Consultant with Microsoft Services’ U.S. Public Sector organization. He has more than 16 years of IT experience, with more than 10 years at Microsoft designing and supporting System Center deployments throughout the United States region. Bill has a deep knowledge of datacenter operations and specializes in infrastructure and application monitoring solutions. He has been working with Operations Manager since MOM 2000 and loves to recall his glory days of supporting SQL Server 6.5 back when the cloud was called the "world wide web."

Fred Lee is a Premier Field Engineer with Microsoft. After supporting Operations Manager as a Support Escalation Engineer for 5 years, he moved to the Premier Field Engineer role, continuing his support in the System Center space. His primary areas of focus are Operations Manager, Orchestrator, and Service Manager.

Mitch Tulloch is a well-known expert on Windows Server administration and virtualization. He has published hundreds of articles on a wide variety of technology sites and has written, contributed to, or been series editor for over 50 books. His free ebooks Introducing Windows Server 2012(Microsoft Press, 2012) and Introducing Windows Server 2012 R2 (Microsoft Press, 2013) have together been downloaded over a million and a quarter times! For a complete list of free ebooks from Microsoft Press, visit the Microsoft Virtual Academy at http://www.microsoftvirtualacademy.com/ebooks.

Mitch has repeatedly received the Microsoft Most Valuable Professional (MVP) award for his outstanding contributions to supporting the global IT community. He is a ten-time MVP in the technology area of Windows Server Software Packaging, Deployment & Servicing. You can find his MVP Profile page at http://mvp.microsoft.com/en-us/mvp/Mitch%20Tulloch-21182.

Mitch is also Senior Editor of WServerNews, a weekly newsletter focused on system administration and security issues for the Windows Server platform. With almost 100,000 IT pro subscribers worldwide, WServerNews is the largest and oldest-running Windows Server—focused newsletter in the world. Visit http://www.wservernews.com and subscribe to WServerNews today!

Mitch runs an IT content development business based in Winnipeg, Canada, that produces white papers and other collateral for the business decision maker (BDM) and technical decision maker (TDM) audiences. His published content ranges from white papers about Microsoft cloud technologies to reviews of third-party products designed for the Windows Server platform. Before starting his own business in 1998, Mitch worked as a Microsoft Certified Trainer (MCT) for Productivity Point.

For more information about Mitch, visit his website at http://www.mtit.com or follow Mitch on Twitter @mitchtulloch.